Shipping Policy

Napolians E-Commerce is an online store that distribute wide variety of clothing products to its clients via website platform system. The customers may access our online store to search for the clothing brands that suite their preference and taste. Upon accessing their preferred clothing brands or shoes the customer may do the following:

  • The customer may elect one of the following payment methods (Payfast, Ozow, and EFT payment methods.
  • If the customer chose to pay via EFT or bank deposit, they need to send us a proof of payment to napolians@gmail.com for faster shipment
  • The onus remains with the customer to ensure that they enter correct shipment address for their parcel
  • Additional fees may be added when the customer has failed to enter correct shipping address and the product might returned to the warehouse.
  • Only physical address no P.O Box addresses is allowed for shipments
  • The delivery turnaround times is 3-5 working days however sometimes may be 7 working days due to external factors
  • The standard delivery fee is R57.75
  • Our courier company delivers anywhere in South Africa